Strong Technical Support
Just a phone call or e-mail away, PCWI has technically qualified staff to guide you and provide in-house after sales support.
In-house development and manufacturing enables us to provide technical support and a quick response to enquiries and special orders.
Quick response to enquiries and orders
Your order will be processed same day, when the instrument is in stock - that also means same day despatch, subject to relevant payment conditions.
A full range of recommended spare parts are also available.. which means minimum downtime.
Market and Product knowledge
We understand technical specifications demanded by industry and recognise customer requirements can sometimes be very specific - in relation to testing and measuring instruments.
Continuous R&D Program
PCWI maintains a program of continuous quality improvement in systems and procedures and has a strong commitment to ongoing Research and Development.
PCWI's in-house laboratory can support testing for a range of instruments enabling Certification Traceable to International Standards.
Quality Systems certified to ISO9001
Quality Management System is Certified to ISO 9001
Warranties and After Sales Service
PCWI provides twelve months warranty for most products (three months for probes and accessories) with detailed operator instruction handbooks and after sales service.
Other PCWI Products and Services cover
- Coating Thickness
- Moisture, Material Hardness
- Material Thickness